On a recent weekday afternoon, Xuan Zhao popped into the post office shortly before it closed. The man helping her was incredibly patient and went out of his way to assist her with a pile of packages. So before she left, she handed him a compliment card she had designed. “Your willingness to go the extra mile never goes unnoticed,” it said on the front. The flip-side read: “You’re receiving this compliment because your awesomeness deserves a big shoutout,” along with a reminder that kind words have the power to brighten other people’s day more than we might expect, and a suggestion to pay it forward. “He had such a big smile on his face,” she recalls.
Read more at TIME Magazine.