Claudia Gutiérrez Muñoz worked at El Pollo Loco for more than two decades, raising six children.
The restaurant closed during the start of the pandemic, and then only the drive-through reopened. Her hours were reduced around the same time that her building was being sold, and she needed to find a new place to live.
The chaotic situation left the single mother with anxiety and vertigo. Then, a safety net appeared.
Read more at the Los Angeles Times.