Jane Fraser, The Incoming CEO of Citigroup, On How to Smash the Glass Ceiling

Jane Fraser’s promotion as the incoming CEO of Citigroup will make her the first woman to head a major Wall Street bank. Fraser’s rise is the result of a multiyear effort at Citi, the $74 billion financial-services giant, to increase diversity throughout the organization. Citi’s three-pronged approach focuses on recruitment, development and retention, and pays particular attention to promotion paths.